"I had some old coins and didn't know the value. When I entered, the store the staff was very friendly and explained the value. The staff also gave me some valuable information on rare coins to look for. This place is a must if you have rare coins that you need to sell or get information."
"I have never even been in a shop like this. I had some jewelry to sell and I am in Alameda. When I yelped this seemed to be the only place in town. The reviews are a mixed bag.. I did not want to go to Oakland (I am from Davis...), so, with trepidation, I went over to Fort Knox.
They were helpful, polite, nice and the cash they offered for the items I brought seemed fair to me. I don't have any back ground in this area. They gave me some quotes on some other items I brought but did not sell. They did not rush me, and some of the non gold items I brought they simply gave back and explained.
I think this place is great. I really do not understand the negative reviews. An older lady was being helped while I was there, the guy was so polite and kind, she had some non gold items too. No one was rude or mean. I would go there again if I needed to sell gold items. PLUS, when I mentioned that I had read some negative yelp reviews and did not agree with them, he gave me an additional bonus on my gold exchange for being nice. Cool!"
"My wife wanted to get rid of three old gold chains that she never wears, so we took them here. The woman behind the counter was very helpful and efficient. She took one look at each piece under a lens and said "OK, this one's 14 carat, this one's 18 carat, and this one's 24." She was right on all three counts, so immediately I felt better about our chances of getting a fair price. She weighed them, wrote down a price for each, and told us what we'd be getting.
From all the horror stories we had heard about places like this, we had a really low figure in mind for what we would be getting. The amount we actually got was triple what we were thinking. Granted, we might have had a REALLY lowball figure in mind, but when you start with low expectations you're usually going to end up pleasantly surprised. And we were. Throw in the friendly service and it's like an added bonus."
"I'm treated well when I enter the doors of Fort Knox. I shop for deals on silver all around the Bay and they are actually one of my favorites. Owners Linda and Mike (along w/their son) are cool people who have a lot of knowledge about the world of silver. Plus they are extremely competitive in price!"
"Wonderful staff, they have good deals here. Business has been around forever."
San Ramon, CA
"Gold & silver as well as other precious metals are gaining value daily in today's economy. As a result there are businesses and TV infomercials popping up everywhere looking to swindle us out of our assets. Fort Knox is the only place I fully trust doing business with. They are beyond fair and offer prices unmatched by anyone else hands down. Weather I'm buying or selling I always receive excellent treatment from Mike (Owner) as well as the rest of his staff. And on top of that they offer advice and guidance that is derived from 30+ years in the business. I have sent my parents, children, close family friends in to patronize Fort Knox with out hesitation. I am always certain they will receive fair and honest treatment. Highly recommended and trusted."